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Inactive accounts deleted after four years

While Ubisoft claims that it will not shut down accounts for a minimum of four years, it is required to shut down inactive accounts due to privacy concerns.

Players are advised to sign into their Ubisoft accounts periodically to prevent account closure.

Be vigilant in checking the email associated with your Ubisoft account, or if it is an email you no longer use, be sure to change it on your account.

If you receive an email from Ubisoft, you will have 30 days to act before your account is closed.

There will be a link within the email that you have to click in order to keep your account active.

This will cancel your account closure, and your access will remain valid.